Terms & Conditions

Dear Valued Salisbury Customer,
Salisbury is concerned about the level of service and quality of product that we provide to our customer. We value your business and want to insure that we are meeting your service expectations.

We know your time is valuable, but would you kindly take a few minutes from your busy schedule and complete our questionnaire. The information you provide will enable Salisbury to make improvements to our service and quality program.

We are interested in your response and value your comments.
Thank you.

In order to provide you with the best possible service, please take a minute to provide us with more information about yourself. Your Salisbury T-shirt will be mailed to the address you provide below.
 
Fields marked in red are required.
First Name:
Last Name:
Company Name:
Title:
Address 1:
Address 2:
City:
State/Province:
Zip/Postal Code:
Country:
Phone:   Use Format: xxx-xxx-xxxx
Email:
Fax:   Use Format: xxx-xxx-xxxx


 Please indicate your T-Shirt size.
  Large X-Large 2X-Large
 
Please rate us on the following services:
 Responsiveness
(follow-up, problem solving)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Customer Service
(ease of placing orders, response to emergency situations)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Delivery/Service
(availability, order acknowledgment)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Telephone Service
(prompt and courteous answering, prompt referral as necessary)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Packaging/Labeling
(accuracy, legibility, compliance with customer request)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Product Quality
(inferior quality/damaged product)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 Website
(easy to navigate, necessary information available)
  Poor Somewhat Unsatisfied Satisfactory Good Exceptional
 
About your Salisbury experience:
 Would you buy from Salisbury again?
  Yes No
 Did we meet your needs?
  Yes No
 Please provide additional details here:
 
 How did you hear about us?
 
 Can you think of any way we could improve our services? We'd love to hear from you.
 
 
 
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